Welcome to Heart & Thorn. The terms “we”, “us” and “our” refer to Heart & Thorn.
Heart & Thorn operates this website and related services, including all information, content, features, tools, products, and services (the “Services”). The Services are powered by Shopify.
These Terms of Service (“Terms”) describe your rights and responsibilities when using the Services.
By accessing or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, you should not use the Services.
1. Access and Account
You represent that you are at least the age of majority in your jurisdiction.
To use the Services, you may be required to provide personal and payment information. You agree that all information provided is accurate and complete.
You are responsible for maintaining the security of your account and all activity under it. Accounts may not be transferred or shared.
2. Products
We aim to present products as accurately as possible. However, appearance may vary depending on device settings and display.
Products may vary due to seasonal availability and natural variation. Substitutions may be made in accordance with our published policies, while maintaining overall design, size, and value.
Product descriptions may change at any time. We reserve the right to limit quantities or discontinue products without notice.
3. Orders
Submitting an order constitutes an offer to purchase. We may accept or decline any order at our discretion.
Orders are not accepted until confirmed and payment is processed.
Changes or cancellations may not be possible once an order has been accepted.
Customers are responsible for providing complete and accurate delivery information at the time of order.
Purchases are for personal use only and not for resale.
4. Pricing and Billing
Prices and promotions may change without notice.
The price charged is the price at the time of order confirmation. Taxes and applicable charges may apply.
You agree to provide accurate billing and payment information and authorize all charges incurred.
5. Delivery and Fulfillment
Delivery timelines are estimates and are not guaranteed. Timing may vary due to routing, traffic, weather, recipient availability, and operational factors.
Deliveries may be completed by local delivery services or, where applicable, third-party carriers.
Deliveries do not require a signature unless otherwise stated. Orders may be left in a safe location or delivered to a concierge, reception desk, or mailroom when appropriate.
Once proof of delivery has been obtained, responsibility transfers to the recipient.
Orders that cannot be completed due to incorrect or incomplete address information, recipient unavailability, or refusal may be treated as undeliverable in accordance with our policies.
6. Intellectual Property
All content on the Services is owned by Heart & Thorn or its licensors and is protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial purposes only. Unauthorized use is prohibited.
7. Optional Tools
We may provide access to third-party tools “as is” without warranties. Use of such tools is at your own risk.
8. Third-Party Links
We are not responsible for third-party websites or content accessed through the Services.
9. Shopify Relationship
The Services are powered by Shopify. However, all transactions are between you and Heart & Thorn.
Shopify is not responsible for any aspect of your purchase.
10. Privacy
Use of the Services is subject to our Privacy Policy and Shopify’s Privacy Policy.
11. Feedback
Any feedback you provide may be used by us without restriction or compensation.
12. Errors and Omissions
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if necessary.
13. Prohibited Use
You may not use the Services for unlawful, harmful, or abusive purposes, or in a way that disrupts operations.
We may suspend or terminate access for violations.
14. Termination
We may terminate access at any time. Obligations incurred prior to termination remain enforceable.
15. Disclaimer of Warranties
Services and products are provided “as is” and “as available” without warranties of any kind, except as required by law.
16. Limitation of Liability
To the fullest extent permitted by law, Heart & Thorn is not liable for indirect or consequential damages arising from use of the Services or products.
17. Indemnification
You agree to indemnify and hold Heart & Thorn harmless from claims arising from your use of the Services or violation of these Terms.
18. Severability
If any provision is unenforceable, the remainder remains in effect.
19. Entire Agreement
These Terms constitute the full agreement between you and Heart & Thorn.
20. Assignment
We may assign these Terms without notice. You may not assign your rights without consent.
21. Governing Law
These Terms are governed by applicable laws in the jurisdiction where Heart & Thorn operates.
22. Changes to Terms
We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.
23. Contact
For questions regarding these Terms, please use the contact methods available on our website.
