Contact Us

Customer Care

1 (800) 895-5948

Address

1399 Kennedy Road Suite 5B, Unit 109, Toronto, ON M1P 2L6, Canada

Hours of Operation

Monday - Sunday
9:00 AM - 5:00 PM (EST)

Current Eastern Standard Time

EMAIL US ANYTIME

You may email a HEART & THORN Sales Associate 24 hours a day, 7 days a week. Emails will be responded to within 24 hours.

New Corporate Orders corporders@heartthorn.com
New Residential Orders neworders@heartthorn.com
New International Orders intlorders@heartthorn.com
Address or Order Changes orderchanges@heartthorn.com
Accounting/Billing Issues billing@heartthorn.com
Delivery Status/Issues delivery@heartthorn.com
or check out our Order Status Checker App.
Damaged/Missing Gifts or Products damages@heartthorn.com
Product Quality Issues productquality@heartthorn.com
Refunds or Credits refunds@heartthorn.com
Other Customer Service Issues othercs@heartthorn.com