Contact Heart & Thorn
For order-related questions, delivery concerns, or general inquiries, please use the form below so our team can review your request accurately.
How to reach us
If you have any questions or need assistance, please feel free to contact us. You can reach our support team by phone at (905) 595-9520. You may also click the chat button located at the lower left of the page to connect with a member of our support team for quick help.
Send us a message
Including your order number (if applicable) helps us review your request more quickly.
What to expect
Messages are reviewed during business hours. Most inquiries receive a response within one business day.
Order-related requests are reviewed alongside delivery details and product condition, and handled in accordance with our published policies.
Policies and information
Heart & Thorn is based in Mississauga, serving select nearby communities. Our focus is on thoughtful floral design and consistent presentation, so each order arrives as intended.
