I ordered the Bright Day Succulent Arrangement as a birthday gift. It all looks wonderful online but arrived with the bowl/pot broken and the succulents uprooted. Totally get it that these things happen, but when I reached out to customer service and sent them photos of how it arrived, I was quite disappointed with the response. I asked for a replacement gift to be delivered (consistent with similar situations and comparable companies), and the Customer Service Supervisor was quite officious and replied to my emails several times with the same response of “well, you should have paid for a different type of shipping”. No apologies from this person that I recall (maybe a half hearted one at the beginning.) The final offer was a credit for half of what I paid for the gift (I paid $99.99 without tax). This is the first time ordering from your company and doubtful I will return. Perhaps the Customer Service team needs more training?
Easy to order, delivery was prompt. The products were of high quality. I would order again and also recommend to family and friends
Ordering was easy! The selection is outstanding and the gift was delivered in a timely manner. I highly recommend this company.
Doesn't take good close up photos when they are wilted. Shipping delayed over the weekend and delivered Monday instead of Friday. Macaroons were good apparently.
My mother was over the moon about the package. She felt incredibly spoiled.
very good service and very fresh roses everything worked out perfect
The whole selection, payment and delivery process was seamless and punctual.
Very pleased with the gift, it being delivered 3 days earlier than requested is my only complaint. The gift itself was lovely.
Ordered a gift from Australia, and the entire process was seamless. The delivery arrived right on time, and the products were exactly as described—well-packaged and great quality. Most importantly, the recipient was very happy with the gift! Highly recommend this service and will definitely order again.
Fast and perfeclty packaged!! Ezactly as described would totally recommend to all
Thanks for giving my Mom a very nice birthday surprise. I will recommend this service in the future.
Hello, I ordered 1 x wooden cheese board & wine gift set for a housewarming. The site was easy to use and place the order. I placed the order to be the delivered the next day. It arrived indeed the next day wraped în transparent foil with a huge bow on top. The recipient was thrilled and so was I. I RECOMMEND this product/business 100%. Thank you for helping me make a lovely surprise.
Hazletons offered a very simple process to customize and order a basket. The products were high quality, and the delivery was super quick, arriving way earlier than I'd expected. My clients were very happy with what they received. Thank you for wowing my clients :)
Perfect gift for office staff. The glass Coke bottles were such a hit! The snacks were great as well!
I am US based and I sent a box of these chocolates along with some brownies and truffles to my girlfriend in Canada for Valentine's Day and she loved them! The boxes were packed nicely and other than minor shifting during shipping, everything was great! She told me she loved the chocolates the best. Will definitely buy again!
My cousin reviewed his gift and was in tears. He loved the packaging to the gifts. Thank you for making my cousins bday special!
Great service and quality, exactly what I asked for was delivered and on time. Thankyou Julie from Australia
I ordered this cake for my friend in Toronto. It got delivered at a good time and the packaging was amazing. She said the cake tasted amazing and looked beautiful. The only thing was the macarons in the cake were cracked when it arrived, but it was still beautiful and my friend loved it. Thank you for the amazing cake!
The gift basket was for a man celebrating his 90th birthday. He was ecstatic with the quality of the food. I also was pleased with the service. It arrived on time despite the late purchase.
We are never disappointed with the quality of the items ordered and all of our employees are delighted when they receive the package. We will continue to order form you for our employees.