Free Same-Day Delivery in Mississauga & Area for orders above $100. Order by 11am ET

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Flowers

Frequently Asked Questions

Heart & Thorn is based in Mississauga, serving select nearby communities. Below are answers to common questions about delivery, availability, and floral design standards.

Heart & Thorn is based in Mississauga and delivers across select nearby communities, including Mississauga, Etobicoke, Oakville, Brampton, Vaughan, and Burlington. Delivery availability is confirmed at checkout.

Same-day delivery is available when ordered by 11am, where shown. Eligibility is confirmed at checkout based on delivery address and capacity.

Because flowers are seasonal and perishable, substitutions may be made when necessary. In all cases, our florists ensure the overall design, size, color palette, and value are maintained, using their professional judgment to deliver a balanced and thoughtfully prepared arrangement.

Arrangements arrive fully arranged and beautifully presented, ready to be received.

Yes. A personal message card is included with every arrangement and can be added during checkout.

Changes or cancellations may be requested prior to daily cutoff times. Please contact us as soon as possible for assistance.

Yes. Corporate and bulk orders can be arranged through our Custom or Corporate pages.

Delivery availability and timing are verified during checkout based on the delivery address.