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Contact Us

Customer Care

+1 (800) 895-5948

Hours of Operation

Monday - Sunday
9:00 a.m. - 8:00 p.m. (EST)

Current Eastern Standard Time

EMAIL US ANYTIME

You may email a HEART & THORN Sales Associate 24 hours a day, 7 days a week. Emails will be responded to within 24 hours.

New Corporate Orders corporders@heartthorn.com
New Residential Orders neworders@heartthorn.com
Address or Order Changes orderchanges@heartthorn.com
Accounting/Billing Issues billing@heartthorn.com
Delivery Status/Issues delivery@heartthorn.com
or check out our Order Status Checker App.
Damaged/Missing Gifts or Products damages@heartthorn.com
Product Quality Issues productquality@heartthorn.com
Refunds or Credits refunds@heartthorn.com
Other Customer Service Issues othercs@heartthorn.com